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Emergency

Tap any number to dial. Saudi unified emergency is 911; Red Crescent ambulance is 997. Both are free, 24/7, and bilingual during Hajj. Confirm all embassy numbers via your group leader on arrival — they can shift between Hajj seasons.

Medical & ambulance

  • Saudi Red Crescent (Ambulance)

    Free, 24/7. Speak slowly in English or Arabic; many operators are bilingual during Hajj.

    997
  • King Abdul Aziz Hospital, Makkah

    Major Hajj-season referral hospital. Located in central Makkah.

    +966 12 5365000
  • Mina Emergency Hospital

    Field hospital active during Hajj days. Located within Mina, accessible from any tent camp via signage.

  • Arafat Field Hospital

    Field hospital active on 9 Dhul Hijjah at Arafat. Multiple stations across the plain.

Police, fire, civil defense

  • Saudi Unified Emergency (Police, Fire, Medical)

    Saudi adopted 911 as a unified emergency number in 2018; works alongside the older split numbers.

    911
  • Saudi Police
    999
  • Saudi Traffic Police
    993
  • Saudi Civil Defense (Fire)
    998

Lost / Hajj-specific

  • Nusuk Hajj Support Hotline

    For visa, accommodation, transport, and general Hajj issues. Operated by the Saudi Ministry of Hajj and Umrah.

    920002814
  • Lost Pilgrim Center — Mina

    During Hajj days, the Ministry operates lost-pilgrim recovery centers in Mina near each Jamarat plaza and at the entrance of Masjid al-Haram. Any uniformed Hajj security officer can direct you.

Religious counsel

  • Saudi General Presidency for Religious Matters — Fatwa Line

    Free fatwa consultation. Arabic and English. For specific fiqh questions during Hajj.

    +966 11 4915555

Embassies & Hajj missions